The systematic and careful use of raw materials is just as much an intrinsic part of ista as the fjords are of Norway. The company is committed to tailored projects and combines ecological, economic and social aspects. An international journey of discovery.
Norway: modern company car fleet with environmental bonus
In Norway, the government has set itself ambitious targets: the land of the fjords intends to be CO2-neutral by 2050. ista Norway welcomes this approach – and itself plans to increase the proportion of low-emission and emission-free vehicles in its fleet. In 2014, our local colleagues bought the first electric vehicle.
The government has provided special incentives for owners of electric cars in Norway since setting the climate neutrality goal: all-electric cars are already exempt from VAT on purchase. Drivers of electric cars can park free in all public car parks and even charge up their vehicles for free at some charging points. At 40 and 50% respectively, the costs of insurance and road tax are considerably lower than for a conventional car. Country Manager Espen Karlsholmen is convinced of the advantages of electric cars. He himself already drives one when he is on the road for ista. “The driving experience is very good. Actually just like in a normal Ford Focus – but faster.”
Use of hybrid cars for long distances
As the range of an electric car is nevertheless still limited, ista Norway is also extending its use of hybrid vehicles. ista Norway has bought its first environmentally-friendly hybrid vehicle which, with a consumption of 3.6 litres per 100 kilometres and emissions of 84 grams of CO2 per kilometre, has an excellent environmental balance. Karlsholmen is confident about the future: “The performance of electric and hybrid vehicles is constantly improving. So we will be progressively replacing more vehicles in our fleet.”
Digitisation against the flood of paper
Alongside new forms of mobility, digitisation in particular is providing a great deal of savings potential, both in our own company and for our customers. For example, some 90% of all customers of ista Norway opted for paperless billing in 2014. Reason enough to make electronic billing standard for new orders in this national organisation. “Everybody wants the much more convenient digital billing,” reports Karlsholmen, adding, “not one single new customer has requested a paper bill.”
By changing over to electronic mailing, the company saved more than 22,000 sheets of paper last year – that is 85% of total consumption. The change-over has also paid off financially: replacing the high-performance printer by a smaller office printer has saved ista Norway over EUR 5,000 a year.
Luxembourg: recycling with the handicapped
ista knows that many decommissioned, old devices contain valuable raw materials: brass in water meters, batteries in heat meters and heat cost allocators. The individual components of the used devices are professionally sorted and properly disposed of to ensure that they are returned to the production cycle after use.
In Luxembourg, ista has been combining this recycling process with supporting handicapped people since the start of 2014: the devices go to the “Luxemburger Liga zur Unterstützung von Menschen mit geistiger Behinderung” (Luxemburg league to support mentally handicapped people, in short: Ligue-HMC). Ligue-HMC ensures the proper disposal of the old products and, at the same time, integrates mentally handicapped employees into working life: they collect the old devices from ista Luxembourg and dismantle water meters etc. into their individual components. Ligue-HMC sells the valuable raw materials and the proceeds help to cover the running costs. “We are delighted that our recycling management can give handicapped people a genuine value-adding job,” says Luxembourg branch manager, Hans-Ulrich Benecke, summing it up.
Germany: with heart and hand
ista has also adopted this win-win approach in Germany where the company works together with the “Haus Hall” workshops for recycling old devices. Here in western Münsterland, people with disabilities dismantle old devices for ista into their individual parts for further use of the raw materials. More than 18 people from Haus Hall work for ista. In 2014, they dismantled over 1 million heat cost allocators in addition to other devices for ista.